Our repair service is designed to extend the life of your cashmere and preserve the integrity of the original craftsmanship.
Our repair service covers the most common signs of wear, from small holes and loose seams to stretched edges and damaged fringe.
When a piece needs more extensive restoration, we will assess the fabric condition and recommend the most appropriate treatment.
Send clear photos of the item and describe the issue. We review the request and reply with the next steps, expected cost, and estimated turnaround.
Once approved, we repair the piece with careful attention to color, texture, and the original hand feel of the garment.
Turnaround depends on the severity of the repair and current workshop demand, but we always aim to be transparent about timing before the work begins.
Please package repaired items in a clean, dry box or envelope and avoid compressing the fabric with heavy items during transit.